"Help! Locked Account and No Response from Support"

[kabanella]

Title: Help! Locked Account and No Response from Support

"Hey guys, I'm reaching out for some help. I've been locked out of my Coinflip account for over a week now, and despite numerous emails and tickets to their support, I haven't received a response. Anyone else had a similar issue, or know of any solutions to this frustrating problem?"

 

[s_artemych]

"Yo, sorry to hear that. Have you tried DM-ing the mods or the community managers? They usually have more direct access to the inner workings of the platform."

 

[dogshit]

"Dude, I've had this happen to me before. Try tweeting the official crypto support and posting about it on their subreddit too, sometimes they respond faster to external complaints than internal support. Hope you get sorted out ASAP!"

 

[Boredbape]

"Sorry to hear that you're having trouble with your account, OP. I had a similar issue with one of my exchanges last month and it took like 5 days for them to respond. Have you tried reaching out to their Twitter support or a customer service number, if they have one?"

 

[gurgen_ts]

"Dude, I'm so sorry to hear that. I had a similar issue with my wallet a few months back and it turned out to be a software glitch that got fixed after a few days. Have you tried contacting the dev team directly via their discord channel?"

 

[provodbik73]

Discussion: best practices