"Hey guys, need some help here. My Ledger X is giving me some trouble - every time I try to update the firmware, it fails and gives me an error message. Has anyone else experienced this issue or know a fix?"
"Lol, sounds like you're having some issues with your Ledger X. Have you tried powering it off for like 10 seconds and then trying to update the firmware again? Sometimes that does the trick for me."